US Customs online outage creates delays at airports across the country

Long Lines At Miami International Airport Due To US Customs Computer Issue

The outage affected airports including JFK, San Francisco and Denver, as worldwide travelers arrived from holiday travels on New Year's Day. No indication the disruption was malicious in nature.

Passengers who landed during those hours stood in long, snaking lines at the worldwide arrivals area, trying to get through passport control. Acting Port Director Carlos Rodriguez of Hidalgo/Pharr/Anzalduas Port of Entry said CBP officers "continue to make significant narcotic seizures by combining their experience with the use of technology and other available tools to accomplish the CBP mission". The user claimed, in another tweet, to have waited about an hour to clear customs and immigration, and suggested other people were left queuing for even longer.

U.S. Customs and Border Protection released a statement saying, in part, "U.S. Customs and Border Protection experienced a temporary outage with its processing systems at various airports today beginning at 7:30 pm and ending approximately 9:30 pm".

According to the agency it had access to the national security-related databases during the outage.




An image shared by one Twitter user shows hundreds of travellers queueing at JFK Airport.

Already reporters and travellers at airports have posted on social media about the mayhem causing massive delays. Seems like their system did completely go down. A similar outage had hit computer systems a year ago.

A passenger jet takes off from San Diego International Airport.

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